If there were a trophy for worst customer service, Google Fi would absolutely win! They do not stand behind their phones they sell or their service. I was able to get a brand new phone at the store down the street in 30 min for less than what I was paying with googles scam of a service. Saving tons of money with their discounts and very happy with it and have the immediate customer service that should be available. I just switched back to a new iPhone and T-Mobile service and it’s the best change I ever did. It’s a total scam and they just lie constantly. Be warned and stay clear of google and their shit services and support with google Fi. Just just read a screen and send you into a black box of no help…. it took them over a week and 8 hrs of my time before I got the damn email to be able to even return the phone!!! And they didn’t offer to do a single thing to compensate me for my time and stress that their ridiculous support team in India caused. they won’t even honor their insurance that you pay for, so don’t bother wasting your money on that. God help you if you ever have a problem with your phone or have to get it replaced.
They don’t give a rats ass about you and your happiness. I will NEVER use a google provided service again due to how they treat their customers.
Reason core security avis software#
the pixel 1 headphone port and the software that controls it, the forward facing stereo speakers failing and the ear speaker failing… All these issues took me WEEKS to get resolved with Google Fi’s HORRIBLE CUSTOMER SUPPORT on 3 different occasions! It’s honestly the worst customer support I’ve ever seen in my life… they waste your time, lie and make excuses the entire time… It’s the core reason I just canceled the service after 5 years and now the phone is stripped of all googles software and acts as my media device and camera for my house. 5 years was 5 years to long…ģ different times their pixel phones had software or hardware issues that literally was googles fault and they forced me to buy a new phone due to their own faults in design. I had google Fi for the past 5 years and I have to say it’s the most disappointing cell phone provider I’ve EVER had. WORST PHONE SERVICE AND CUSTOMER SUPPORT IN THE WORLD!!! STAY AWAY FROM GOOGLE FI, save yourself the headache….